BONN | DHL eCommerce, a division of DHL Group, and Allegro, the largest e-commerce platform in Poland, have expanded their cooperation by entering into a strategic partnership that integrates DHL’s delivery services into the Allegro Delivery program.
Polish Allegro customers can now benefit from DHL’s extensive logistics and delivery network, including DHL BOX 24/7 lockers, DHL POP pickup points, and DHL’s courier services. This collaboration aimed to provide even greater convenience and accessibility for online purchases, aligning with market trends and customer needs.
“Introducing our parcel lockers, pickup points, and courier deliveries to the Allegro Delivery program is an important step for us and an example of our efforts to meet the dynamically growing needs of the e-commerce market in Poland. By supporting programs such as Allegro Delivery, we are ensuring fast, convenient and reliable deliveries for shoppers and retailers,” said Agnieszka Świerszcz - CEO of DHL eCommerce Poland.
“Customers can enjoy a wide selection of products and easy access to various convenient delivery options, significantly improving the shopping experience. These solutions allow better control over the delivery process and greater flexibility, which are currently among the most important factors influencing the satisfaction of senders and recipients. We are glad that our solutions and the highest quality of our services will enable Allegro customers to enjoy shopping even faster and more conveniently.”
Allegro launched the Allegro Delivery program to offer customers convenient delivery options. Through this program, it has taken full responsibility for the parcel at every stage of its journey.
Thanks to the cooperation with DHL, users of Poland’s most popular e-commerce platform will gain even greater access to fast and convenient delivery solutions in their local area, significantly simplifying their everyday online shopping.
“As announced, we are consistently developing the Allegro Delivery program to provide our customers with the highest standard of service. The addition of DHL eCommerce, whose services are highly rated by our customers, means that within Allegro Delivery, we will offer 27,000 convenient collection points throughout Poland,” said Jakub Kłoczewiak, Chief Operating Officer of Allegro.
“Thanks to this cooperation, customers will gain wider access to fast and safe delivery options. Allegro will support them at every stage – from purchase to receipt of the shipment. At the same time, we look to the future, examining the new needs of both customers and sellers to develop our services, invite new partners to cooperate, and offer solutions even better suited to changing expectations.”
He added that the priority was to provide services that meet and exceed customers' expectations. With one of the most extensive networks of service points, covering over 20,000 locations in Poland, they can provide fast, convenient and effective logistics solutions that significantly improve the order fulfilment process.
The development of last-mile logistics, especially in the deliveries to parcel lockers and pickup points, addressed the growing customer demand for faster, more flexible and sustainable delivery methods.
Out-of-home delivery and returns have become hugely popular in Poland. This has made solid partnerships and reliable logistics solutions offered by DHL and Allegro even more critical in the future.
