AUSTRALIA | Coveo has announced that Metcash, Australia’s leading wholesale distribution and marketing company, has selected the Coveo AI‑Relevance Platform to power its next‑generation e-commerce experience.
In partnership with SAP, the global leader in enterprise applications and business AI, Coveo enables Metcash to deliver hyper-personalised search results and a more streamlined, intelligent e-commerce experience.
“Sorted, Metcash’s B2B e-commerce marketplace, is leveraging Coveo’s commerce-tuned AI models and their SAP partnership to support thousands of proudly independent businesses across Australia, accessing and procuring the products and services they need to run their businesses in a simpler, better and more efficient way than ever before,” said Simon Williams, general manager B2B e-commerce at Metcash.
Peter Curran, general manager, commerce, Coveo, said that Metcash plays a vital role in supporting independent retailers across Australia, and Coveo was proud to support that mission.
By bringing Coveo’s AI‑Relevance technology into their SAP environment, Metcash can deliver meaningful, personalised product discovery at scale, strengthening local businesses and improving the retail experience.
Independent retailers depend on Metcash for easy access to the products and insights they need every day. According to Touraj Vaziri, Account Director SAP, by integrating SAP Commerce Cloud with Coveo’s advanced AI, Metcash will be able to elevate how retailers search, discover, and source products, ultimately improving efficiency and strengthening their competitive edge.
With the Coveo AI-Relevance Platform, Metcash will be able to transform how it connects products, insights, and customers to drive measurable results, enabling its entire network to move at the speed of possible with AI-powered discovery.
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